FAQ

Talent & Crew FAQ

Frequently asked questions

Can I use the video on my reel?

Yes! Upon its release to the public, you may show the work completed to seek future work or for portfolio usage only.

How long until I receive my payment?

Assuming you submitted your invoice here. Payments are typically Net 20, which means that payment should arrive 20 days from production. You'll receive an email from Melio shortly before payment is sent out.

If you have not received it after that date, please reach out to admin@thinkraven.com

Can you pay me using Venmo/cash app/etc.?

No. Payments are processed using one method only to ensure consistency across all our projects and freelancers. Our accountants like it that way too.

Can I get reimbursed for an expenses I made?

Unless discussed and approved in writing prior, there are no reimbursements.

Me or my work wasn't shown in the completed work. Why?

This can be for several reasons, but ultimately, the client and us reserve the right to use or not use created or performed work.

Can I be considered for future projects?

Yes. Follow us on Instagram. We tend to post upcoming projects there.

Still have questions? Send an email to:
admin@thinkraven.com

Frequently asked questions

Can I use the video on my reel?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Can I hire you for one campaign?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

I need a viral campaign by Friday. Help?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

My budget is tiny. Can I still hire you?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Can you build an app to go with our website?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Where will my website be published?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

We're getting flamed on Twitter! Can you help?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Do you work on retainer?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

What if we’re not happy with the project?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

What’s the best way to drink coffee?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Do you do social media content?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Can I hire you for one campaign?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

I need a viral campaign by Friday. Help?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

My budget is tiny. Can I still hire you?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Can you build an app to go with our website?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Where will my website be published?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

We're getting flamed on Twitter! Can you help?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Do you work on retainer?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

What if we’re not happy with the project?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

What’s the best way to drink coffee?

Oh no! We offer you lots of hugs. Creating successful campaigns take time and lots of back and forth. While we can work on tight deadlines, we can't whip up miracles of that sort. If you have an urgent need, let's talk?

Still have questions?

FAQ

Send an email to:
admin@thinkraven.com